Withdraw to your wallet
When you want to cash out, open the withdrawal page, select the same wallet you deposited with, enter the amount and submit. We check your account verification status — if it's complete, the payout queues for processing. Most requests clear within a few hours during business days; you get a notification when the funds arrive in your Touch 'n Go eWallet, Boost
or GrabPay account.
- Open withdrawals — Go to your account menu, tap Withdraw, and the payout form loads with your verified wallet details.
- Pick your wallet and amount — Choose Touch 'n Go eWallet, Boost or GrabPay, type the ringgit amount, and double-check the wallet number matches yours.
- Verify and submit — If your ID documents are already on file, the request goes straight to processing; otherwise you'll see a prompt to upload them first.
- Funds arrive in your wallet — Once approved, the money transfers to your chosen wallet and you get a confirmation message on the platform and in your email.